
Frequently asked questions
Because of the nature of the products, and for safety and contamination concerns, all sales are final. However, if you have a problem with your order, I will happily make it right at no additional charge to you. Please send me an email with your concerns to aprilroseartistry@gmail.com.
I currently ship within Canada only. I offer $15 shipping Canada wide or free shipping on orders over $75.
A $5 delivery fee will be applied to orders delivered within Saskatoon where I am required to make a special trip.
For orders made from Kyle SK, please choose SASKATOON/KYLE PICKUP option and a message will be sent to you to arrange for pickup in Kyle, SK. There is no additional delivery charge for this option.
To help extend the life of your soap, store soap in a dry, ventilated area when not in use. Purchasing one of my soap saver bags will help keep your soap dry between uses by allowing water to drain away and air to circulate around the bar. When soap sits in water, it becomes mushy and dissolves faster. By hanging your soap in one of these bags, you prevent it from sitting in a puddle, which means it stays firm and lasts much longer.
I am not a medical nor healthcare professional, and I do not claim that the use of my products have a positive effect on pre-existing physical and/or mental health conditions.
In addition, bath and body products are considered a cosmetic product under Canadian regulations. These regulations prohibit companies from making therapeutic claims associated with cosmetic products. As such, the information in my listings relate to the properties of specific ingredients used in my products.
Please consult a medical professional for treatment of serious skin conditions.
If irritation occurs, discontinue use.
As every small soap batch is carefully made by hand, each bar is unique and the weight of each bar varies slightly. However, I make every effort to ensure that each bar is close in nature and appearance to the listing description. If you are not satisfied with your order, please reach out to me at aprilroseartistry@gmail.com and I will happily address your concerns.
April Rose Artistry is located in Saskatoon, Saskatchewan. However, I am currently an online store only. Please see the Shipping FAQ above for more information on shipping offerings.


